Privacy Policy

Last updated: January 1, 2026

Overview

ChromeTrack ("we," "our," or "us") is committed to protecting the privacy of our users, particularly students and educators in K-12 educational institutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Our Commitment: We do not sell personal information. We do not use student data for advertising. We comply with FERPA, COPPA, and applicable state student privacy laws.

Information We Collect

Device Information

Through our Chrome extension, we collect the following device-related information:

  • Device serial number and asset tag
  • Hardware model and specifications
  • Chrome OS version
  • Device enrollment status
  • Last login timestamp

User Information

We collect limited user information necessary for device assignment:

  • Google Workspace user email (for device assignment)
  • Organizational unit membership
  • Login timestamps

Account Information

For administrators and account holders:

  • Name and contact information
  • School district information
  • Billing information (processed securely by our payment provider)

Information We Do NOT Collect

  • Browsing history or web activity
  • File contents or documents
  • Emails, messages, or communications
  • Location data beyond organizational unit
  • Biometric data

How We Use Information

We use collected information solely for the following purposes:

  • Providing device inventory and tracking services
  • Generating reports and analytics for administrators
  • Maintaining device assignment records
  • Syncing with Google Admin Console
  • Providing customer support
  • Improving our services

Data Sharing

We do not sell, rent, or trade personal information. We may share information only in the following circumstances:

  • With your school district: Administrators have access to data for their district only
  • Service providers: Limited sharing with vendors who help us operate our services (e.g., cloud hosting), under strict contractual obligations
  • Legal requirements: When required by law or to protect rights and safety

Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

Student Privacy

We are committed to student data privacy and comply with:

  • FERPA (Family Educational Rights and Privacy Act)
  • COPPA (Children's Online Privacy Protection Act)
  • State student privacy laws (including California SOPIPA)
  • Student Privacy Pledge commitments

We collect only the minimum information necessary to provide our device management services. We never use student data for advertising, profiling, or any purpose other than educational technology management.

Data Retention

We retain data only as long as necessary to provide our services:

  • Active account data: Retained while your subscription is active
  • Device history: Configurable retention periods (default 3 years)
  • Upon account termination: Data deleted within 90 days
  • Backup retention: 30 days after deletion

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of non-essential communications

To exercise these rights, contact us at privacy@chrometrack.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notification to account administrators
  • Displaying a notice in our application

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: